How resolution happens

By establishing the facts and obligations under an agreement. By explaining. By listening. By understanding the pressures driving both sides’ positions. By diffusing unrealistic expectation and establishing sensible parameters of reason. By seeing the bigger picture. By telling it as it is, sensibly, rationally, robustly without closing off the opportunity to compromise when it arises. By narrowing the differences. By third party intervention when necessary.

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HOW WE RESOLVE

Pragmatically. Whether claiming or responding, our experience allows us to investigate, test the basis of entitlement and present each position as simply, clearly and accurately as possible. We analyse the positives, highlight the negatives, compile and interrogate the substantiation; we provide prompt commercial, technical and professional support as necessary to reinforce or rebut the points of contention.

Quantex Consulting guides and represents clients through negotiation and formal dispute resolution forums as required. We have excellent track records in representing clients in construction adjudication, mediation and arbitration, operating independently or in tandem with existing legal advisors.

Resolving Step By Step

Problem Identification

An overview meeting to discuss the issues and the circumstances prevailing; to chip in with our expertise, explore and test the understanding of what the problem might be and whether it is the sole or primary cause of the difficulty. A fresh pair of eyes, providing independent opinion and advice, confirming or redirecting the thought process.

Investigate, Review and Propose

An opportunity to delve further and assess the contemporaneous detail, test the arguments and appraise the evidence. At this stage, we seek to understand the events, analyse the risks, gather opinions, consider alternatives, assess probabilities and confirm the best strategy to resolve the problem. We identify route maps, resources, timetables and budgets for successful delivery.

Client Presentation

An explanation of our findings, a discussion of the alternatives and an opportunity to agree strategy. We are full and frank with our appraisals; we tell it as it is to ensure that our advice is right for you and your circumstances. If that is to our detriment, so be it; our business and reputation is built on trust and client satisfaction, not the pursuit of unnecessary fees.

Implementation

Putting the agreed strategy into action, developing and presenting a robust position. We will engage with the stakeholders of the issue in hand, affirm contractual rights and obligations and support contentions with substantiated facts and reason. Throughout this process we work with you to monitor the risks, update the options, review the strategy and mind the costs.

Dispute Resolution

Should the matter not settle, we advise on the most appropriate resolution procedure. We have an excellent track record in managing and representing parties in construction adjudication, we are experienced and adept at mediation and we provide an extensive list of services to support actions in arbitration and litigation; assisting legal teams and providing expert services in delay analysis and quantum.